VoIP Speed Test

Having issues with your VoIP service? Run our speed test to check your connection.

Having issues with inbound calls?

SIP ALG frequently creates more issues than it resolves. It's advisable to conduct a network test and ensure that it is disabled on your modem/router.

ONLY $44.95

Voiply Compatible Router

The Voiply Compatible Router is a highly recommended device for T-Mobile, Verizon, Xfinity, and Starlink customers. It's designed to resolve all network-related issues associated with NAT traversal and SIP ALG. This router creates a direct, encrypted connection from your home to Voiply's servers. Even better, it's compatible with your existing router/modem. The company guarantees its effectiveness, offering a money-back promise if it doesn't work as expected.

* Get a full refund if it doesn't solve your voip issues

VoIP Audio Quality FAQs

Discover answers to frequently asked questions regarding VoIP quality issues.

Why is my VoIP call quality poor?

Poor VoIP call quality can be due to several factors including network congestion, low bandwidth, packet loss, jitter, or hardware issues.

How can I improve the sound quality of my VoIP calls?

Improving the sound quality of VoIP calls can be achieved by ensuring a stable internet connection, using high-quality audio devices, and configuring your VoIP settings correctly.

Can my internet connection affect my VoIP audio quality?

Yes, your internet connection can significantly affect your VoIP audio quality. A stable and high-speed connection is necessary for clear VoIP calls.

Can using a headset improve my VoIP call quality?

Using a headset can indeed improve your VoIP call quality. Headsets can reduce background noise and prevent feedback between speakers and the microphone.

What is 'jitter' in VoIP and how can I reduce it to improve audio quality?

'Jitter' in VoIP is the variation in delay of received packets. High jitter can cause choppy audio or temporary freezes. Using a wired connection, upgrading your internet plan, or using a jitter buffer can help reduce this issue.

Can the distance from my router affect the quality of my calls?

Yes, if you're using a Wi-Fi connection for your VoIP calls, the distance from your router can affect call quality. Closer proximity to the router generally provides a stronger and more stable connection.

What can cause echo in my VoIP calls?

Echo in VoIP calls can be caused by latency or feedback from the speakers into the microphone. Using a headset instead of speakers can often resolve this issue.

Why do I hear static during my VoIP calls?

Static during VoIP calls could result from problems with your hardware, such as your microphone, speakers, or headset. Try testing with different devices to see if the problem persists.

What is packet loss and how does it affect my VoIP audio quality?

Packet loss refers to data being lost during transmission. In VoIP calls, this can lead to missing pieces of conversation and reduced call quality. This is often caused by network congestion.

Why do I experience delays or lags during VoIP calls?

Delays or lags during VoIP calls, also known as latency, can be caused by network issues. Upgrading your internet plan or optimizing your network settings can help reduce latency.

Why does my VoIP call drop suddenly?

Sudden drops in VoIP calls can be due to unstable internet connections or network congestion. It could also be a result of insufficient bandwidth if multiple devices are using the network simultaneously.

How does VoIP handle background noise?

VoIP systems often include noise suppression techniques to minimize background noise. However, the effectiveness can vary. Using a high-quality headset with noise-canceling features can further help to reduce background noise.

Unlimited Home Phone Service for $8.95/mo

Homeowners are unbundling their phone lines and switching to VoIP as high-speed internet becomes more available. Average Voiply customer saves $380 a year.

Or talk to an Expert at
(844) 843-4175