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Mari Paz Fernandez

With values of resilience, patience, and kindness, Mari navigates challenges with grace. She excels at helping others and thrives in Voiply's innovative and supportive environment.
Team Manager

I find joy in both my professional and personal life. When I'm not working, you'll often find me running, enjoying some quality television time, experimenting in the kitchen, or cherishing moments with my loved ones.

One of the most important lessons that has deeply impacted my life is to never be afraid of failure. I've learned the value of patience and the significance of being kind in every situation. These values guide me as I navigate both personal and professional challenges.

While I don't have any specific books or resources that have significantly impacted me, I possess a strong willingness to help others. It drives me to seek solutions and provide assistance whenever I can.

Working at Voiply brings out my most creative side. This incredible company encourages me to think outside the box and come up with unique solutions to any obstacle I encounter. The supportive environment fosters innovation and allows me to contribute my creative ideas.

One memorable instance was when I faced a difficult challenge at work. Instead of immediately reporting it to our superiors, I chose to have direct conversations with my colleagues, providing explanations and working together to find a solution. This experience taught me the effectiveness of open communication and collaborative problem-solving.

The best part of my job is the opportunity to work with a fantastic company. Voiply has taught me valuable lessons in handling both the positive and negative aspects of the issues I encounter. It has been a tremendous learning experience, allowing me to grow both personally and professionally.

Balancing work with family, social engagements, and other commitments is crucial to me. I always prioritize and plan ahead, ensuring that I allocate time for each aspect of my life.

Currently, I'm passionate about starting a new business to help me achieve my dream of having a retirement house. This project fuels my motivation and drive to succeed.

To stay motivated and inspired in my profession, I always set goals for myself. I embrace new opportunities and never shy away from learning and expanding my skill set.

If I were to give one piece of advice to someone new at Voiply in a similar role as mine, it would be to work hard and always show kindness to others. These qualities not only contribute to personal growth but also foster positive relationships and a supportive work environment.

My current role can be described as achieving work-life balance while having the chance to assist and support others. It's a fulfilling position that allows me to make a difference.

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What Real People Say About Us?

Experience why Voiply has become the top-rated home phone provider, trusted by over 50,000 satisfied customers.

I had moved from a previous VoIP service provider. I was concerned that the services wouldn't be as "good". I'm supper happy that I was wrong. Service has been very good, Support is have very helpful and feature and updates of the service are still coming. With other provider that I have 15 years. Nothing changed price keep going up. I'm so glad I made the change.
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Joseph Sarcone
January 11, 2026
I had moved from a previous VoIP service provider. I was concerned that the services wouldn't be as "good". I'm supper happy that I was wrong. Service has been very good, Support is have very helpful and feature and updates of the service are still coming. With other provider that I have 15 years. Nothing changed price keep going up. I'm so glad I made the change.
Joseph Sarcone
January 11, 2026
We have cut the cord with Xfinity’s ever raising prices for over 6 months now by using Voiply phone system. It was VERY easy to set up and works fine. We had an issue with not showing caller ID after 6 months and it was resolved within a day. I will definitely continue to extend our membership beyond the 1 year that we initially signed up.
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Rox Guarino
August 21, 2025
We have cut the cord with Xfinity’s ever raising prices for over 6 months now by using Voiply phone system. It was VERY easy to set up and works fine. We had an issue with not showing caller ID after 6 months and it was resolved within a day. I will definitely continue to extend our membership beyond the 1 year that we initially signed up.
Rox Guarino
August 21, 2025
I switched my ATT to Voiply home phone service 2 weeks ago, and am extremely happy with the decision. Voiply not only kept me informed of the progress of equipments shipment, porting updat, and provided step by step installation instructions, they also responded to my questions, by phone, email, and chat, promptly with clarity. I am able to enjoy all the services, including incoming and outgoing caller ID, fax services, etc. that I had with ATT before the switch. I waited for two weeks to make sure the services run smoothly before I posted my opinion about voiply and I can say that I am extremely happy with the results.
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Ronald McKelvey
November 29, 2025
I switched my ATT to Voiply home phone service 2 weeks ago, and am extremely happy with the decision. Voiply not only kept me informed of the progress of equipments shipment, porting updat, and provided step by step installation instructions, they also responded to my questions, by phone, email, and chat, promptly with clarity. I am able to enjoy all the services, including incoming and outgoing caller ID, fax services, etc. that I had with ATT before the switch. I waited for two weeks to make sure the services run smoothly before I posted my opinion about voiply and I can say that I am extremely happy with the results.
Ronald McKelvey
November 29, 2025
We realized our house phone was not working and I e-mailed Voiply. They replied promptly, created a ticket # for us and began work on their end. Seems our adapter was off line so they gave me instructions on what to do. I followed their directions and we were back in service. Nice and easy--thank you.
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sheron Wilson
December 28, 2025
We realized our house phone was not working and I e-mailed Voiply. They replied promptly, created a ticket # for us and began work on their end. Seems our adapter was off line so they gave me instructions on what to do. I followed their directions and we were back in service. Nice and easy--thank you.
sheron Wilson
December 28, 2025
Joined Voiply because I want to be able to use the app when traveling Internationally. The service was easy to use . Just dial the number in the app and you had a very clear connection to person you were calling. Since I am not traveling i did not need this connection. Their customer service is much better than 95% off other companies.
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Stroud Gilpin
October 7, 2025
Joined Voiply because I want to be able to use the app when traveling Internationally. The service was easy to use . Just dial the number in the app and you had a very clear connection to person you were calling. Since I am not traveling i did not need this connection. Their customer service is much better than 95% off other companies.
Stroud Gilpin
October 7, 2025
Rapid response, almost unbelievably so. Caring expressed in their emails. Request for further update, as in caring how this breakdown resolved. Corrective action rapid after further update. These folks rock. Whatever they do to provide great service in a good mood is something VERY FEW organizations have a clue about.”
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Dan Haygeman
November 21, 2025
Rapid response, almost unbelievably so. Caring expressed in their emails. Request for further update, as in caring how this breakdown resolved. Corrective action rapid after further update. These folks rock. Whatever they do to provide great service in a good mood is something VERY FEW organizations have a clue about.”
Dan Haygeman
November 21, 2025
Signup and porting my old number was simple and went flawlessly. Porting process also cancelled my old service so I didn't have to. Adapter arrived in about a week and connecting it to WiFi modem was quick and simple. My phone connected in just a couple minutes. Has worked flawlessly. Sound quality is excellent.
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Rick Slater
August 28, 2025
Signup and porting my old number was simple and went flawlessly. Porting process also cancelled my old service so I didn't have to. Adapter arrived in about a week and connecting it to WiFi modem was quick and simple. My phone connected in just a couple minutes. Has worked flawlessly. Sound quality is excellent.
Rick Slater
August 28, 2025
I changed internet providers to T-MOBILE and was sent a 5G Gateway router. I read that there were issues because it has to be configured to Voiply.On two occasions I could not receive or call out with Voiply and had to use my cell phone. I contacted customer service and they fixed the issue and told me what to do if it happens again on my end and if that doesn't work call customer support. They were easy to work with for someone that's a senior and not computer savvy.
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Layvonne Hodge-Haugabook
December 23, 2025
I changed internet providers to T-MOBILE and was sent a 5G Gateway router. I read that there were issues because it has to be configured to Voiply.On two occasions I could not receive or call out with Voiply and had to use my cell phone. I contacted customer service and they fixed the issue and told me what to do if it happens again on my end and if that doesn't work call customer support. They were easy to work with for someone that's a senior and not computer savvy.
Layvonne Hodge-Haugabook
December 23, 2025
I was tired of the high cost of my home phone with my internet provider so I found Voiply on line. Their crack team of agents seamlessly transferred my phone number and service to Voiply. I am now enjoying excellent phone service at one third the cost. The service staff is exceptional and expertly performing their support for customers like me.
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kevin patrick
June 30, 2025
I was tired of the high cost of my home phone with my internet provider so I found Voiply on line. Their crack team of agents seamlessly transferred my phone number and service to Voiply. I am now enjoying excellent phone service at one third the cost. The service staff is exceptional and expertly performing their support for customers like me.
kevin patrick
June 30, 2025