Understanding STIR/SHAKEN

Are you trying to understand STIR/SHAKEN and what it means for phone calls? You’ve likely heard the term thrown around, but do you know how this regulation can specifically benefit your home phone service experiences? As of June 30th, 2022 all VSPs must comply with STIR/SHAKEN regulations in order to securely sign on-network calls. Here at Voiply we want to ensure that our customers are educated not only about their own services but also the global advancements impacting them. We want our customers to know what STIR/SHAKEN is and why its important. So let us go through some background knowledge on STIR/SHAKEN so that our customers can properly understand how this technology ensures safer, more secure communications for their households.

What is STIR/SHAKEN and why is it needed

STIR/SHAKEN is a protocol developed by the Federal Communications Commission (FCC) to ensure that telephone calls between VSPs are verified and trusted. It does this by attaching digital certificates to calls, which can then be compared with details about the identity of the caller. These certificates allow for better monitoring and verification of phone numbers, allowing users to trust that calls from authorized and legitimate providers are verified by a third-party source. With this new technology, the FCC is hoping to reduce telephone call fraud and protect consumers from scams, leading to a more secure calling environment for all users.

How does STIR/SHAKEN work

STIR/SHAKEN is an important call authentication framework that allows phone carriers to verify phone numbers and battle the issue of robocalling. The system works by having the originating (calling) carrier sign each telephone number using digital certificates. This information is then transmitted to the terminating (called) carrier, which verifies it. If the signature matches, it confirms that the caller is legitimate and not spoofed or malicious. With its intent to provide industry-wide security against spoofing, STIR/SHAKEN will enable providers to report calls they believe are fraudulent or untrustworthy and ensure that users have greater control over who is calling them and why. By June 30th, 2022 all VSPs must comply with STIR/SHAKEN regulations in order to remain compliant.

How Voiply provides reliable STIR/SHAKEN services

Voiply is committed to providing the best and most reliable STIR/SHAKEN services to its customers. Ever since FCC mandated that all non-facilities-based voice service providers comply with STIR/SHAKEN regulations by June 30th, 2022, Voiply has been hard at work building and testing its service. The proprietary system developed by Voiply ensures that every single one of their on-network phone calls are signed by a certificate authority, making them completely compliant with the FCC regulations. This guarantees customers of Voiply that their calls remain secure and reliable when making use of the STIR/SHAKEN services.

Why Voiply is the best choice for affordable home phone service and secure compliance with FCC regulations

Voiply provides affordable home phone service and secure solutions for STIR/SHAKEN compliance which includes having all on-network phone calls signed by a certificate authority. This gives customers the peace of mind that their information is secure and compliant with the latest regulations, without breaking the bank. Voiply has years of experience in providing quality and reliable services, making them the best choice for affordable and secure compliance with FCC regulations.

STIR/SHAKEN technology and its implementation

Voiply and Sangoma Technologies have a strong partnership due to their innovative APIdaze CpaaS product. This hosted solution enables an effortless STIR/SHAKEN call signing process, allowing Voiply to send customer calls directly over SIP trunks without any configuration or maintenance of servers. Releasing Voiply from managing phone system networks has allowed them instead to concentrate on delivering exceptional home phone service.

To sum it all up, STIR/SHAKEN technology is critical for ensuring end-user identity accuracy and protecting consumers from the threat of robocalling. Voiply is committed to our customers to be compliant.  You can trust us to provide everything you need for a successful implementation that adheres to all applicable guidelines.

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