Phone Service in
‍Canada

VoIP allows you to make calls over a network, anywhere there is an internet connection available. It works just like a traditional landline, Voiply offers a great deal of features that traditional landlines cannot offer, and best of all, they’re free!

You can review the results of your speed test above. Voiply Online works well with most Internet providers, and setup is as easy as plugging in a toaster!

With the Voiply app you can use your service anywhere you have a Mobile or WiFi connection.

No, in most cases you will not be able to connect calls if there’s a power outage. Our cloud-based system works over the internet. During a power outage, your router will not be able to function — which means there will be no internet access. The only exception to this is if you have a backup power source that could power the router (and therefore maintain your internet connection).

This means you can bring your old phone numbers for free with you when you switch to Voiply. We do not charge any fees for switching your number to us.

Setup only requires internet (modem/router) and about 5 minutes of your time! Our phones are plug and play right out of the box, which means you can start making and taking calls in record time!

Yes, we have a hassle free return policy within 30 days after delivery of your order. You will receive a refund on the monthly service charges and taxes. No refund will be provided for shipping costs or international charges.

For emergency calls, Voiply provides the Enhanced 911 feature which allows emergency call operators to know the address and number you’re calling from. However, you will need to keep your address and phone number records updated in our systems.

At Voiply, we don't have contracts. Choose our monthly or pre-pay annual plan for 20% savings.

Typically there should be no issue when using your existing phone number. Please chat with us with any questions.

Yes. When you sign up, you will be able to select from any of the numbers we have available.

No, we do not provide internet services as a part of our plans. If you currently have your own ISP (Internet Service Provider), and you would have no problems with speed or reliability. We can get you set up right away.

No, only if you are using our app only to connect calls. Otherwise, your computer does not need to be on. You can connect calls as long as you have internet access and a VoIP-enabled phone or smartphone.

Whenever you get a voicemail recording, this will be converted digitally into a .wav file and then automatically sent to your email address. This acts as both a reminder and a convenient digital format that you can save for later. It also means you can directly listen to voicemail messages from your computer.

Voiply is a more affordable alternative than a traditional phone line. It functions the same way your current landline does, but offers many additional features.

With Voiply’s cloud communication system, you can make an unlimited number of calls. In contrast, a traditional phone system would require you to roll over lines just to manage multiple concurrent calls. This is one of the major strengths of our cloud communications systems. Your calls will never ring busy, even if you only have one phone and one phone number.

For VoIP calls, we recommend at least 100 kbps upload and download bandwidth per line.

An international virtual number is a phone number that isn’t directly associated with a phone line. Usually these can be used to forward calls to your main line. For example, this is great for callers in other countries because they can dial a local number to them, yet be connected to your primary number.